10:30 AM

Networking Session 1

by 4Networking

4NetworkingJoin in this first free networking session of the day and connect with other delegates and exhibitors. Bring a pocket full of business cards and you'll get 60 seconds to tell everyone who you are, what you do and more importantly what you are looking for. Don't miss a golden opportunity to make new connections on the day.

11:30 AM

How to Change Someone Else’s Behaviour

by Helen Hamilton

Helen HamiltonYou may want to change someone's behaviour…. a customer, a work colleague, your boss, or your partner (good luck with that one!) For every behaviour there is a reason. To get the most out of people, we need to understand what is driving their behaviour, and then appeal to this. In this session Helen will explore core values and how they may affect both your own and other people's behaviours.

11:30 AM

How to get more business through LinkedIn

by Ian Preston

Ian Preston

LinkedIn is the most under-utilised marketing tool in the business world!  Listen to Ian to learn how to build your perfect profile, cultivate the right network of contacts, create & develop better opportunities, generate more leads, get a better return on your marketing and  avoid cold calling and get straight to your ideal decision maker within minutes. Come and listen to Ian’s introduction to LinkedIn and learn how to ‘USE’ LinkedIn as opposed to just being ‘ON’ it!

12:30 PM

Kick mediocrity in the nuts !

by Geoff Nicholson

Geoff NicholsonWould you like to increase your performance, get more done in less time, just imagine the massive benefits you and your business would gain.  Geoff Nicholson is an internationally acclaimed coach, trainer and speaker specialising in Personal Resilience and Mindset, he works with entrepreneurs and holistic business owners from across the globe supporting them to maintain high levels of productivity and developing a winning mindset while getting the most out of life at the same time. During this eye opening presentation Geoff will share his insights and experiences for you to achieve your true potential. He will share effective strategies that can be quickly implemented and deliver results rapidly as well, resulting in an increase of performance, resilience and productivity within your business.  Geoff has used these strategies with CEO, professional athletes, and many other individuals who demand high standards from themselves.

12:30 PM

Networking Session 2

by 4Networking

4NetworkingJoin in our second free networking session of the day and connect with other delegates and exhibitors. Bring a pocket full of business cards and you'll get 60 seconds to tell everyone who you are, what you do and more importantly what you are looking for. Don't miss a golden opportunity to make new connections on the day.

01:30 PM

Truly understanding your customers and delivering exceptional customer experiences

by Kathryn Cooper-Fay

Kate Cooper-FayMany of our customers turn to us for not just interim or consulting work but embedded on-going and even outsourced customer solutions. Therefore, we have a dedicated team of sales, marketing and communications specialists, who can either support as part of your team, or manage the end-to-end customer journey for you. Our customers recognise that these are very specialist services and investing in the customer is often critical to the success of their organisations. We have within the team, the seasoned experts, but also some young, dynamic, and very creative marketing executives, who lead the way on social media and communications. During this presentation, we will share how to support your customers, getting to truly understand them and deliver exceptional customer experiences.

01:30 PM

Smells like team spirit – How to make your business OARSOME!

by Jen Hinds

Jen HindsIf you're in business, you're part of a team. Whether you're a solopreneur or the manager of a large company, you form part of a team with your customers, suppliers, networking colleagues and even your competitors. Everything you do in business will be more successful when you understand and implement a few simple but highly effective team strategies. Literally everything. Your marketing. Your networking. Your negotiating. Your recruitment. Jen brings 25 years of marketing and communication experience as well as 16 years of running her own businesses, 5 years of being responsible for over 50 team members of the UK's fastest growing joined up networking organisation (4Networking) and 3 years of being addicted to the ultimate team sport of rowing to this fast paced and energetic talk. Packed full of tips which will leave you smelling of team spirit and enjoying the sweet smell of success.

02:30 PM

Google and Facebook. Guide your clients through their digital journey to conversion

by Chris Rooney

Chris RooneyLooking to show businesses that they have to embrace digital fully and can do simply. That both google and Facebook now dominate the ad market, as this is where their potential clients spend their time, and by putting in a strategy and plan in place you can captures these clients. I will show that consumer behaviours have changed, also how consumer find and interact with a business has changed, and what the biz owner can do to reign those customers in and convert to sales /leads / calls etc.  All the tools to success are out there and are free and with a little time they can showcase their services, capture user data and then help clients through the consideration phase to purchase.